FAQs

What are your hours of operation?

Most of our schools are open from 6:30 a.m. to 6:15 p.m. Our Richcreek and Bowling Green campuses are open from 7:00 a.m. to 6:00 p.m. Of course, a teacher will always stay until the last child is picked up, but late fees apply for late pickups.

What is your Employer Identification Number (EIN)?

Our Employer ID Number (sometimes called a tax ID number) is 74-2731457.

Do I need an appointment to tour a school?

You are always welcome to drop by any of our schools – with or without your child – during our hours of operation for a visit. We recommend you call or schedule online for a tour. This allows the campus principal to provide her undivided attention and take time to answer all of your questions.

Is the Justin Lane location a school?

The Justin Lane location is our administrative office, but we do have three schools within the same 78757 ZIP code. Crestview, Northcross and Shoal Creek.

Do you offer a mother’s-day-out program or drop-in care?

We do! For children 18 months and older, we welcome drop-ins based on availability. Please consult the campus principal.

Do you offer part-time care?

Absolutely! For children 18 months and older, we offer part-time care either M/W/F or T/Th, depending upon availability at each campus. Please contact the campus principal.

Which holidays do you close for?

Stepping Stone School is committed to the convenience of our families. We are closed on the following holidays:
New Year’s Day
Memorial Day
Fourth of July
Labor Day
Thanksgiving Day
Friday after Thanksgiving
Christmas Eve Day (typically, we close at noon)
Christmas Day

Does Stepping Stone School have an educational element?

Absolutely! Each campus is designed to educate our students aged 6 weeks to 13 years old. As a result of our progressive curriculum, they will learn and grow cognitively, linguistically, physically and socially/emotionally. For more information about our proprietary curriculum and how it’s tailored for each age group, visit our Platinum Learning for Life™ page.

What is Platinum Learning for Life™?

Platinum Learning for Life™ is Stepping Stone School’s unique curriculum, based on seven key learning areas and tailored according to age group, as well as to each individual child. With a strong concentration on writing, literacy, reading and language development, our Platinum Learning for Life™ curriculum also covers math concepts, science, technology, cultural awareness, physical, social/emotional, character development and creative expression. For more information visit our Platinum Learning for Life™ page.

Is Stepping Stone School accredited?

Many of our campuses hold national accreditation and all locations follow the same high standards required by NAEYC and NAC. Additionally, Stepping Stone School's exclusive and rigorous <b>VerifiED™ Quality Assurance Program</b> ensures the highest quality standards. For more information, visit our VerifiED™ Quality page.

What is your staff-to-child ratio?

Our ratios always comply with Texas State Minimum Standards and are typically lower, but vary by campus and age. For a specific school’s ratio, please ask the campus principal.

How do I know my child is safe at school?

Providing a learning environment that promotes a sense of cleanliness, wellness and security is our number-one priority. We employ dozens of hygienic practices and safety measures, including 24-hour video surveillance, employee background and criminal-history checks, and stringent name-to-face transition procedures. Click here for more information about our Safety and Security protocol.

May I visit my child during the day?

Of course! We always welcome visits from parents and encourage your participation in their day whenever possible.

Are all staff trained in CPR and first aid?

Our faculty are required to maintain and renew their CPR and first-aid training every two years which is provided by our certified CPR and first-aid trainers to ensure compliance.

Are meals included?

We are pleased to serve a nutritious hot lunch and three daily snacks for all students who eat table food. Lunch is served family-style to help children learn good table manners, healthy eating habits and how to serve themselves.

Do you offer meal options for special diets – vegetarian, vegan, all-organic, kosher, etc.?

Stepping Stone School provides well-balanced, nutritious and health-conscious meals and snacks daily. You are always welcome to substitute an item on the menu and we will happily accommodate.

How do you deal with food allergies?

All Stepping Stone School locations are peanut-free campuses. You are always welcome to bring dairy substitutes or other special food items for your child, and we will happily accommodate. If your child has a diagnosed food allergy, the State of Texas requires a letter from your doctor confirming the specific allergy and how to address an allergic reaction if one should occur.

Do you provide formula and baby food?

Due to the wide variety of individual infant needs and the potential for early food-allergy development, parents will provide prepared bottles of formula, breast milk or other foods.

My baby drinks breast milk only. Can I send breast milk with my infant?

Of course! We fully support breastfeeding, and equip our infant rooms with refrigerators for you to store your infant's prepared and labeled bottles.

Do you provide diapers?

Parents will provide their child's diapers and any required ointments. Stepping Stone School provides hypo-allergenic diaper wipes. Additionally, our teachers use changing table liners and latex-free gloves for each diaper change.

Do you permit cloth diapers?

Of course! You may bring your cloth diapers and a bag for spent diapers. Health Department policies require us to wrap each spent diaper in its own bag.

How do you help families transition from home care to preschool?

All Stepping Stone School faculty undergo extensive training on best practices to help students transition to a classroom setting. Most of our campuses feature a video monitor that allows parents to see a live video feed of their child successfully transitioning.

Based on our many years of experience, Stepping Stone School has helped families make this adjustment comfortably.

Additionally, parents are always welcome to drop by and visit their children.

Do the children play outside every day?

Weather permitting, all students enjoy daily outside playtime on our age-appropriate playgrounds. When temperatures are above 97° F or below 45° F (including heat index or wind chill), the children enjoy planned physical activity and gross motor play indoors.

How does Stepping Stone School discipline children?

We believe in positive redirection and one-on-one problem-solving to develop your child’s ability to self-regulate. Our teachers never berate, embarrass, punish, or withhold food or activities in order to discipline children.

Which elementary schools do you pick up from?

Stepping Stone School provides transportation to over 80 local elementary schools. For details please visit the Find a School tab above or contact the campus principal.

My employer is a Stepping Stone School corporate partner; what benefits am I eligible for?

Corporate partner benefits vary depending upon the agreement we have with your employer. You can check your company’s intranet website for employee benefits, or you can ask your company’s benefits coordinator, HR representative or the campus principal for details about your benefit eligibility.

How much is tuition?

Stepping Stone School owner and executive director Rhonda Paver is devoted to keeping high-quality early care and education affordable – after all, it was her search for affordable, high-quality care for her own young children which led to the founding of Stepping Stone School!

Tuition at Stepping Stone School varies by age and campus, but rest assured, our pricing is extremely competitive. Please ask the campus principal for specific rates.

Do you offer a sibling or family discount?

We offer a sibling discount of 5% off each child's tuition for families with two or more children, enrolled at the same time with at least one child enrolled full-time. Only one discount of any type may be applied at any time.

Do you offer a scholarship program or sliding-scale pricing?

Scholarships or sliding-scale pricing are not available.

How often do you require payment – weekly, monthly, etc.?

We offer you the flexibility of paying your tuition either monthly or bimonthly. We currently accept payment by check, money order, Visa® or MasterCard® credit/debit cards or electronic funds transfer (EFT) through Tuition Express®.

Do you accept Child Care Management Services [CCMS]?

At this time there are no CCS or CCMS openings available.

How long is your waitlist? What are your waitlist policies?

The length of our wait list varies by campus and age; please ask the campus principal. Our wait-list policy is fundamentally first-come, first-serve.

Do you have an enrollment fee?

We require a non-refundable enrollment fee of $100 per family to process your enrollment application or put you on a waiting list.

How do I enroll my child?

You can pick up an application at any Stepping Stone School or click here to enroll today. Simply complete the application and submit it to us with your non-refundable enrollment fee.

Do you offer a military discount?

Yes! We offer a 5% discount off full-time tuition rates. You'll just need to provide your military ID as proof of service during the enrollment process.